At Beamdog we strive to make the gaming experience as smooth and positive as possible.
If you do encounter an issue with one of our games, we invite you to contact firstname.lastname@example.org; our team of experts will do their best to help you resolve the issue and get back to playing.
We are committed to fixing any issues you encounter with future patches. If you don't wish to wait for a patch and it has been less than 14 days since you purchased the game, you may ask our support team for an immediate refund. After 14 days, all sales are final.
Once your refund request has been approved and processed, it typically takes several business days for funds to be returned to your account.